Once you have found a restaurant you like, click on the 'book' tab or a 'book now' button and you will be taken to the restaurant's on-line booking diary. From here, you can select the date on which you would like to book a table, plus your preferred session from breakfast, lunch or dinner, according to the restaurant opening hours and the number of people you wish to book for. If the restaurant has any special offers or promotions, they can be seen by clicking on 'View All Available Offers' in the booking diary and scrolling through the available options.

Click 'book a table' and you will be shown the available times for which tables can be booked. Simply select your preferred time to proceed with your booking. You will be asked for some basic contact details, just as you would for any form of restaurant booking and these details are passed on to the restaurant in order to fulfil the booking service for you.

Once you have supplied the details and confirmed the booking, your booking is ready. No waiting, no additional confirmations, no questions. The restaurant receives the confirmation immediately and you are done. Don't forget to bring a copy of your confirmation to the restaurant when you arrive for your booking. If you book using your mobile phone number, the confirmation is sent straight to your phone as a text message.

Booking through our services over the Internet is completely free of charge, provided nothing else is clearly stated before you book.

You can cancel a booking quickly and easily online. Simply click on Cancel your booking and supply the booking reference number and the email or mobile you used when booking and the cancellation is immediately sent to the restaurant. Some restaurants do not accept online cancellations, in which case, you will be provided with a link to the contact details or the restaurant so you can call them up and cancel your booking.

No. However, to confirm a booking you must supply your mobile phone or your email address and an alternative contact phone. We need this to be able to send you confirmations and updates and also inform the restaurant you have booked so that they can contact you if needed.

Personal details and settings supplied by you when you use the service are stored on the booking system and made available to the restaurants you book. This is to ensure they can contact you with any important information about your bookings, changes to the system and so on. Whilst we will never use your details for marketing unless you have opted to receive such information, we cannot guarantee that the restaurants won't send you messages after you have booked with them.

No, unless you opt in to a mailing list, we will only use your contact details to send you service related information, confirmations and reminders, in other words the type of messages required for us to be able to fulfil our responsibilities towards you.

The Livebookings Network is a professional restaurant reservation network. We work with Livebookings to help the connected restaurants to market and distribute their available tables through an online booking engine, which is integrated with several distribution partners. Livebooking's online booking engine reaches business guests as well as private diners and offers restaurant experiences in connection with other activities such as travel, going to the movies or the theatre or business lunches. Livebookings Network is based on a model used today in Europe to help thousands of restaurants offer their available tables through hundreds of partners to millions of guests. Livebookings Network is an open network with an open booking engine meaning that the restaurants are free to use any system in their restaurant, the partners can decide which restaurants to work with and the restaurants choose where their tables are offered.

Every booking is unique and is assigned a reference number. This reference number follows the booking throughout the process and is made available to the guest and the restaurant.

Messages are automatically sent to the restaurant when a guest makes a new booking, changes a booking or cancels one. Your experience as a guest is completely online and you receive corresponding confirmations through email or text messaging. The restaurant receives the messages through one or more of their chosen channels: a table management system or diary installed locally at the restaurant; a web based online diary or email; fax or text messaging. The message to the restaurant contains a reference number, date and time, number of guests, additional requests and contact information.

No. Booking through the online service is always free for you as a guest unless it has been clearly stated to the contrary when you booked. However, it is up to the restaurant to decide whether they want to charge guests who do not show up for a reservation at the agreed time (so called "no shows"). This is usually done by asking for your credit card number when booking.

If at the time of booking, the restaurant required you to supply a valid credit card number, it is up to them to decide whether to charge you a "no show fee" or not. The Livebookings service also regularly do follow up checks on guests who do not show up and if we decide that the service has been misused, we reserve the right to prevent future use of the booking service in the future.